Poor Customer Service Nationwide

Have you ever been to a restaurant, ordered a value meal, and then you were told that they didn't have soda/ice/burger and went on to tell you to instead order tea/hot drink/chicken only to be charged extra?

Have you ever stayed in an unclean hotel room and told that they will clean it, only to later be told that they only clean once a day and 'you missed it'?

Have you ever tried to shop at a mall only to be ignored by the helpers?

Have you ever been to a restaurant, store, or hotel where all the workers are standing and talking instead of doing their job?

These are only a few of the many problems consumers face when traveling and shopping in the Philippines. Poor customer service is one of the many aspects about the Philippines that holds the country back from receiving more tourists.

Of course, these aren't the only problems consumers face.

Businesses constantly demean their customers by lying, giving the wrong prices, gossiping, and being rude.

Filipinos, in their ever non-confrontational ways, ignore the problems they face daily. Instead of changing things for the better, they ignore it and hope things will change on their own.

But they won't.

Things do not change unless you are active doing it. The next time this happens, talk to the manager. Tell them you demand better service since you are a paying customer.

Foreigners do not put up with these actions in their home countries and they definitely do not put up with it in the Philippines. So why do Filipinos?

If the Philippines want more tourists, they will have to change this.